I had a question during the week about what I had referred to as ‘the booking in process’. I think I’ve briefly covered what we do before but it’s definitely worth going into a bit more detail. Especially as this is something my manager has been focussed on recently and the whole process has changed... Continue Reading →

One of the things I love about working with the deceased is thinking about the person and who they are. One of the funeral directors that visit us always come in with a little booklet for each person, and at the front is a little blurb which can be so detailed sometimes. I always make... Continue Reading →